Refund policy

We aim to ensure your satisfaction with every purchase.

Returns

• Returns accepted within 7 days of delivery.
• Products must be unused, sealed, and in original packaging.

Non-Returnable Items

• Opened consumables, personal hygiene items, or products marked as non-returnable

Refunds

• Refunds processed within 7-10 business days of receiving returned item
• Refunds issued to original payment method

Cancellations

• Orders can be cancelled within 2 hours of placing the order if it has not yet been shipped.

To initiate a return, refund, or cancellation, contact us at support@mankaya.com.